Privacy Policy and GDPR Compliance

GDPR Compliance

The EU General Data Protection Regulation (‘GDPR’) came into force across the European Union on 25th May 2018 and brings with it the most significant changes to data protection law in two decades. Based on privacy by design and taking a risk-based approach, GDPR has been designed to meet the requirements of the digital age.

GDPR imposes new obligations on organisations that control or process relevant personal data and introduces new rights and protections for EU data subjects.

Our Commitment

G Com Solutions is committed to ensuring the security and protection of the personal information that we process and to provide a compliant and consistent approach to data protection. We also recognize that, as our clients’ requirements change, we have an obligation to update and expand our policies to meet the demands of the EU’s GDPR and the UK’s Data Protection Bill.

This document explains what happens to the data which you provide to us, or which we may collect from you while you are browsing our website. It also explains how cookies are implemented on our website.

Information which we Collect

Anonymous Information

To help us to improve the user experience of visitors to our website, we may collect and store the following data about you.

We also collect information about the way you use of our site. Thus, for example, we may keep a record of which pages you access and the time you spend on each page.  including details of your visits such as pages viewed and the resources that you access.

Personal Information

If you make an enquiry on our website or subscribe to one of our electronic publications, or make a purchase, we will keep a record of the information you provide.

If you make a purchase, we will also retain your contact information and any details about your company required for us to supply the products or services purchased.

Any information you send to us via email will also be kept on our mail servers.

Credit Card Information

We do not store any credit card or other financial information provided by our clients, either online or by telephone. All our credit card transactions are processed by Worldpay Group Plc, a highly reputable online payment processing company.

Their privacy policy can be found at the following URL:

https://www.worldpay.com/uk/worldpay-privacy-notice

or you can contact their DPO at the following address:

Data Protection Officer
Worldpay
The Walbrook building
25 Walbrook
London
EC4N 8AF
Email: privacyoffice@worldpay.com

How we Use Cookies

Cookies are small text files that are placed on your computer or device to help our website provide a better user experience. We may use cookies, where appropriate, to enable us to continually improve the experience of visitors to our website.

Cookies are stored on your computer or mobile device. However, they identify only your device and are not used to identify you as an individual.

If you prefer, you can disable cookies on our website. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or looking at the About Cookies website which offers guidance for all modern browsers.

Where we Store Information

The data we keep on our clients is normally limited to the information required to contact them and do business with them. This information is kept in on-premises databases within the UK.

However, since much of our business is operated online, it may become necessary to store some of the data that we collect from you in locations outside of the European Union, specifically on servers in the United States of America.

If a project requires us to receive sensitive information, we will always liaise with our clients to decide on a strategy for encrypted transmission of documents and the period for which the data will be kept. We also strongly recommend that any sample data or other documents sent to us are first desensitized, by substituting random values for the actual data.

How we Use Information

We use information which we collect from you primarily to enable us to provide services to you. We may also use your information in the following ways.

To furnish you with requested information regarding our products and services.

To furnish you with information to regarding relating to other, related products and services that may be of interest to you.

To keep you abreast of changes to our website, to our products or to our services.

Sharing of Information

Under no circumstances will we share information you provide to us with third parties. The only exception to this policy will be if we are legally obliged to do so by law enforcement agencies.

Contacting us

If you have any questions regarding our privacy policy or compliance with GDPR, please do not hesitate to contact us by calling 0800 998 9248 or by emailing privacy@gcomsolutons.co.uk.